Position: Account Manager
Location: Seattle, WA (Remote OK)
Status: Full Time
Rate: DOE
ABOUT GRAPHITI
Our office culture is casual, fun and team-focused, with an emphasis on great storytelling and smart thinking. Everyone has the freedom to bring in their own ideas and affect change in our work and in our culture. We believe in finding opportunities to collaborate with each other, enabling us all to grow and learn. We delight in finding creative solutions to challenging tasks with our motivated, small team skilled in diverse mix of specialized talents and interests.
What You’ll Do
You will be part of a hybrid cross-functional team and will work on a variety of projects for clients in diverse industries that solve design challenges in all media types and channels.
You’ll use a blend of industry design standards, marketing best practices and your own savvy to define and implement design criteria, apply user-centric design methodologies to deliver ideas based on customer needs.
You’ll love working at Graphiti because we…
- Are a successful, stable company with an entrepreneurial work ethic.
- Offer competitive salaries, comprehensive health benefits and a great work: life balance.
- Get to be creative every day.
- Have accessible owners that want to make things right and are open to new ideas.
- Believe in autonomy & self-starters.
JOB DESCRIPTION – ACCOUNT MANAGER
You’re creative, thoughtful, and a great communicator. You enjoy leading the team on projects from inception through completion. You take pride in managing the day-to-day work of your accounts and serving as the liaison between the client and your creative team. You enjoy managing project timelines, developing estimates, maintaining budget, and coordinate resources.
You’re a fit for this role, because you:
- Manage day-to-day client services
- Create and maintain project schedules to ensure all tasks and activities are assigned and completed on time and within budget
- Manage daily work of your accounts, including communication between the client and the internal teams
- Coordination of workflow between creative and production teams
- Clear communication with client and team on status of client deliverables, impact on budgets and timelines and conflicts or issues that may affect the outcome of the project
- Creation of key documents to guide the creative process: timelines, estimates, creative briefs
- Review work prior to delivery – including everything from alignment to strategy down to proofreading
- Plan and coordinate activities for teammates to ensure project goals and objectives are met
- Mentor, coach and train team as needed
- Are able to establish and nurture healthy client working relationships
- Participate and drive new business development
We’re excited to meet you because you have:
- Bachelor’s Degree or equivalent from four-year college or technical school in Business administration, marketing, graphic design, or related field
- 4+ years project coordination experience
- Prior agency, marketing or creative project management experience
- Digital experience a plus
- Open to occasional travel either locally or nationally
- Comfortable working remotely
- High degree of proficiency in MS Office Suite, Outlook, and internet applications
- Strong analytical, prioritizing, problem-solving, presentation, budgeting, and planning skills
- Strong verbal and written communication skills (including analysis, interpretation, and reasoning)
- Ability to develop and maintain collaborative relationships with peers and external clients
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
- Self-motivated with critical attention to detail, deadlines and reporting
- Solid leadership skills are a plus
If you feel this might be a good fit, please send your resume to: info@graphiti.com.